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What You Need to Know Before You Play

apk567 operates under terms that define how your account, your data, and your access work — with availability depending on local law and eligible regions in Indonesia. These terms apply whether you access via mobile browser, your GoPay wallet, or a direct DANA top-up.

Account terms apply at registrationDANA, OVO, GoPay transactions coveredAccess subject to local law and regionData handling outlined in privacy policyContact support for policy questions
apk567 What You Need to Know Before You Play
HOW WE HANDLE YOUR DATA

Account Security, Data and Your Rights

Our approach to your personal data is built around access control, limited retention, and a clear path for you to request changes. Your account details, wallet information — whether DANA, OVO, or GoPay — and session history are stored only as long as needed for legal and operational purposes. We do not sell personal data to third parties.

Cookie and Tracking Policy

We use session cookies to keep your account active during browsing. Analytics cookies are optional — you can adjust these in your browser settings without affecting your account login or wallet access.

Account Security Measures

Your account is protected by password authentication and OTP verification on login. Any change to your registered wallet — DANA, OVO, or GoPay — requires identity re-verification before it takes effect.

Data Retention and Deletion

We retain transaction records for the period required under applicable regulations. If you close your account, you can request deletion of non-essential data through our policy email within the stated notice period.

How to Request Changes

To update, access, or remove your personal data, submit a written request via our policy email. We'll confirm receipt and respond within the timeframe set out in our privacy documentation.

LEGAL CONTACT PATHS

Reach Us for Policy and Account Questions

If you need to raise a legal concern, request a data review, or ask about account access restrictions, we have direct contact paths available. Our Indonesia support team handles policy queries separately from general gameplay help — use the channels below to reach the right person.

Team online

Live Chat Support

Open the chat widget from your account page. Policy and account-related questions are routed to our Indonesia compliance team during supported hours.

Email for Policy Requests

Send data access requests, account closure queries, or legal notices to our policy email. We aim to respond with a confirmation and timeline on receipt.

Account Help Center

The help center inside your account dashboard covers wallet verification steps, account restrictions, and how to submit a formal policy-related complaint.

Common Questions About Our Terms and Policies

These are the questions we get most often about how our legal terms work in practice — covering your rights, your data, account restrictions, and how to raise a formal concern.

Availability of our service depends on local law and the region you're accessing from. We recommend checking whether online gaming access is permitted in your specific area before registering an account.

Yes. Send a data access request to our policy email with your registered account details. We'll verify your identity and provide a summary of stored data within the timeframe in our privacy policy.

Wallet identifiers are retained for the period required under applicable regulations, then removed from active records. You can request deletion of non-essential data separately through our stated process.

Accounts may be suspended for verification, unusual transaction activity, or terms breaches. You have the right to request an explanation via live chat or our policy email and to submit supporting documents for review.

Submit your complaint in writing to our policy email, referencing your account ID and the specific issue. Our Indonesia compliance team will respond with a case reference and next steps.

We update terms periodically. When we do, we post the revised version with an update date. Continuing to use your account after that date means you accept the updated terms as stated.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.