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Terms Conditions That Keep Your Account Running

Before you open an account or move funds through DANA, OVO, or GoPay, these terms set out what we expect from you and what you can expect from us.

Applies to all account holdersCovers DANA, OVO, GoPay transactionsSubject to local law and eligible regionsUpdated terms shown on this pageContact support for clarifications

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HOW WE ENFORCE THIS

What Happens When Rules Are Applied

These terms are not abstract. Each clause maps to a real account action — wallet verification, fund holds, or access restrictions. Here is how we handle the areas that matter most to your account.

Wallet Verification When your DANA, OVO, or GoPay name does not match your account name, we flag the withdrawal and contact you before processing. Fixing the mismatch is straightforward via support.

Account Security Your account credentials are your responsibility. We will never ask for your password via chat or email. Suspicious login activity should be reported to us immediately so we can lock the account.

Data Retention We keep account and transaction records for as long as required to handle disputes and comply with applicable obligations. You may request a summary of your data through our support channel.

Requesting Changes To update your registered details — name, phone, or linked e-wallet — contact support with valid ID. Changes are not instant; allow time for manual review before your next withdrawal.

What These Terms Actually Cover

apk567 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms govern how your apk567 account is created, used, and maintained. Account registration requires accurate personal details — any mismatch between your registered name and your DANA, OVO, or GoPay wallet name may delay or block withdrawal processing. We reserve the right to verify your

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identity before releasing funds, and verification may involve submitting a copy of a valid ID through our support channel. You may hold only one account; duplicate accounts are subject to suspension without prior notice. Promotional credits are governed by separate conditions published alongside each offer, and
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those conditions form part of these terms by reference. We may update these terms at any time — continued use of your account after a change is posted constitutes acceptance. Access to our platform depends on local law and is available only in eligible regions. Players
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in Depok and across Indonesia are reminded that it is their responsibility to confirm their eligibility before registering. We do not waive any right by failing to enforce it immediately, and no verbal or informal agreement with any support agent overrides these written terms.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause is unclear or you need to raise a concern about how a rule has been applied to your account, our support team is the right first stop. Queries about wallet-name mismatches, account suspension reasons, or withdrawal holds are handled directly — bring your registered email and the e-wallet number you use so we can pull up your account quickly.

Team online

Live Chat

Open the chat widget from any page on apk567. Raise your terms query directly and quote your registered account email for faster handling.

Email Support

Send a detailed message to our support address. Include your account ID and the specific clause or transaction you are asking about.

Help Centre

Our help centre lists common terms questions around account limits, wallet rules, and what happens during an identity check.

Questions We Hear Most About These Terms

These are the questions real account holders ask when something in the terms affects their funds or access. Read through before contacting support — your answer may already be here.

No. Deposits must come from a wallet registered in your own name. Third-party wallet deposits may be reversed and the account flagged pending review.

Duplicate accounts are suspended when detected. Any balance held across those accounts may be withheld until a review is complete and the situation is resolved.

We post updates on this page before they take effect where possible. Continued use of your account after a change goes live counts as your acceptance of the revised terms.

Contact support via live chat or email with your account ID and a clear description of the decision. We review disputes and respond in writing through the same channel.

GoPay withdrawals follow the same verification rules as DANA and OVO. The wallet name must match your registered account name exactly before funds are released.

Yes. Send a data request to support with your account email and ID. We will compile and share your available records within a reasonable timeframe.

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